Returns Policy

You can return you order up to 14 days after it has been delivered to you, excluding Special Orders (Specified Goods).


So far as possible, Goods should be returned:
• With both Goods and packaging as far as possible in their original condition.
• Securely wrapped.
• Including our Returns Note.
• At your risk and cost.
• We suggest, send by recorded or signed delivery.

You must tell us by email message to info@rattanrepublic.co.uk that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details with pictures of the defect or other reason for return.
We will then issue a Returns Note with the return address.